Services

DESIGN TO DELIVERY

Our Specialities


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COMMITMENT TO OUR CLIENTS IS OF THE UTMOST IMPORTANCE AND YOU CAN BE ASSURED THAT ICS WILL BE WITH YOU EVERY STEP OF THE PROCESS

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As an ICS client, you will receive innovative, industry leading solutions to meet your cosmetic packaging requirements, whilst also benefiting from direct communication with a dedicated ICS Business Development Manager, access to an online, private, customer area on our website, detailed project summaries, weekly order reports and access to customer support, seven days a week.


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THE COSMETICS INDUSTRY IS CONSTANTLY EVOLVING AND ICS IS UNWAVERING IN CREATING NEW PACKAGING DESIGNS AND FINISHES

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Staying on top of the trends in the cosmetics industry is critical to the success of our clients. Our continuing and ever-evolving trend research enables ICS to stay ahead of the competition and maintain our position as the market leader in cosmetic packaging, helping you to develop an effective packaging strategy that will maximise sales.


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BY UTILIZING ADVANCED TECHNIQUES AND STATE OF THE ART SOFTWARE, ICS HAVE THE FACILITIES IN PLACE TO PROVIDE A SUPERIOR LEVEL OF DESIGN.

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We offer a variety of tooling services, in-house 3D printing and have also invested in a range of innovative, functional patents for our ICS exclusive designed products. By owning our own patents, we can provide our clients with exclusive packaging ideas unavailable elsewhere. As a testimonial to our expertise we have been awarded the IoPP AmeriStar Package Award for our unique patent pending Modular Refillable Compact by The Institute of Packaging Professionals (IoPP), the leading professional organization for packaging specialists.


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ICS EXPERTS SELECT THE FACTORY SOURCE THAT BEST MEETS THE EXPERTISE AND QUALITY REQUIREMENTS FOR YOUR PROJECT.

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ICS has developed a proprietary, industry leading Quality Assurance. Each factory we work with must go through a rigorous supplier evaluation process and audit before approval. This coupled with our detailed project management processes guarantees that you are working with Asia’s best factories and top management professionals.


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ICS IS ON THE FOREFRONT OF ENVIRONMENTALLY FRIENDLY PACKAGING AS THE DEMAND AND INNOVATION IN THE INDUSTRY CONTINUES TO GROW.

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Refillable packaging is an environmentally friendly and convenient packaging option for compacts and palettes as consumers replace the godet instead of replacing the product. ICS has a variety of refillable compacts and palettes available, including our ICS award winning and patent pending modular refillable compact. We also utilize recycled paper for shipping cartons, offer reductions in shipping and packing waste wherever possible and can provide Post Consumer Recycled Plastic (PCR) options.

Our Process

MEET AND DISCUSS

Your ICS journey will begin by meeting and discussing your project with members of our dedicated team in person or online. Whether the idea for your project is highly defined from your team, a blue sky brief or you just want to customize a stock product; our team are experts at delivering functional, innovative solutions.

SOURCE OR DESIGN

After the plan for your project has been outlined, ICS will then provide you with a detailed proposal. Whether customizing one of our thousands of existing products or designing packaging for your project completely from scratch, we will provide you with a design that will fulfil your requirements.

DEVELOPMENT

ICS understands that every pack design and its cosmetic contents are different. We will work closely with you throughout the process, to make certain the material selection, pack functionality and appearance go hand in hand with your concept and formulation and make sure all your requirements are fulfilled.

Supervision

At ICS our product development teams and packaging engineers are located in Taiwan and China because we believe it is important to be based near the factories where your item is being produced and supervise the project throughout. As a result, we can provide quicker service for you and faster turn-a-round time for you project.

Quality Assurance

Any factory we work with must pass rigorous quality, ethical and social responsibility guidelines. Our manufacturers hold various certifications including but not limited to ISO 9001, ISO 9001: 14001. ETI/SA 8000 and GMP. Our propriety in-house quality assurance program ensures you always receive the highest quality product.

Shipment

ICS in-house logistics team will provide detailed production updates and weekly order reports so you have peace of mind, knowing your target ship dates and schedules will be met. Standard shipping options include Freight on Board (FOB); Cost, Insurance, Freight (CIF); Delivery Duty Paid (DDP); and Delivered and Duty Unpaid (DDU).

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